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Carol Silva Moralez

Carol Silva Moralez serves as a Senior Associate for SERVE2PERFORM. In her role, she serves as an S2P Certified executive coach and facilitator.

Carol has extensive experience in business development and leadership coaching. She worked for Walmart for over twenty years before starting her journey here at SERVE2PERFORM. Carol SERVE2PERFORMS by activating other's talent and serving her community through board service.

Outside of SERVE2PERFORM, Carol is a servant-hearted mother and wife for her beautiful family. Carol’s welcoming spirit and high-energy personality has enabled her success at S2P and we are so thankful to have her thought leadership on our team

Carol’s high energy and true passion for what we do here at S2P shows through in everything she does! She’s a joy to work with!

Yenni Garcia, Associate


Social Capital

This program is designed to teach the concept of social capital in relation to human capital. Human capital is what you know and social capital is what you are allowed to do with what you know. Participants will learn how to acquire it, grow it, sustain it, and leverage it as the currency of influence.

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Non-Positional Influence

This program is designed to teach participants the difference between positional influence and non-positional influence. Participants will learn how to acquire non-positional influence and why it’s the most effective and long-lasting form of influence.

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Module one of SERVE2PERFORM's Service Based Leadership Immersion

This program is designed to help participants determine how natural tendencies can enable or impede their performance. It is imperative to examine one’s self-awareness on an ongoing basis to ensure performance potential is not limited by unknown blind spots or biases. Participants will learn how to gain self-awareness, how strengths source blind spots, and how to manage and mitigate blind spots and unconscious biases.

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Module 2 of SERVE2PERFORM's Service Based Leadership Immersion

This program is designed to help participants grasp how purpose informs responsible decision-making. Our higher purpose is shaped by our experiences. When we engage our higher purpose, we experience a level of satisfaction and engagement that other motivations cannot match.

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Module 5 of SERVE2PERFORM's Service Based Leadership Immersion

This program is designed to help participants discover how to craft and cast inspirational and influential visions. Visionfluence naturally engages positive energy, leadership, inclusion and intrinsic motivation.

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Transformation Adoption Mentor Certification

In this training and certification program, the Transformation Adoption Mentors (TAMs) participate in in-person or virtual pre-work, training, post-work, continual development, on-going coaching, and assessment review to develop in Non-Positional Influence, Self Awareness, and Mentoring skills to support and contribute to the Transformation Adoption process within your organization.

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S.E.A.L.© Mentor Certification

Service Empowered Advanced Leadership Mentor Certification

SERVE2PERFORM's Mentor Certification program provides leaders with training, a methodology, a structure, and tools designed for the mentee to gain valuable knowledge and for the mentor to gain valuable experience. All serve2perform Certified Mentors complete an annual recertification program to gain new mentoring techniques, trends, best practices, resources and tools.

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PerformanceGPA Suite

SERVE2PERFORM's Service Based Leadership Immersion

This program is designed to develop leaders who demonstrate greater engagement, broader visibility and agility to grow, and an expanded performance capacity. Participants will learn how to achieve Organizational Leadership, Organizational Influence, and Organizational Performance. Included with this program is a copy of the PerformanceGPA® Book, PerformanceGPA® Assessment, and PerformanceGPA® Participant Guide.

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Engaging Service to Learn and Lead

Learn how to engage service to learn and lead through high-performance.

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This program is designed to equip participants with the capacity to effectively negotiate using SERVE2PERFORM's 4 P's of Persuasion model: Position, Prepare, Prime and Persuade.

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Inclusion and Engagement Discovery

S2P's inclusion and engagement portfolio includes a 60 day period to conduct 1:1 interviews with c-suite executives and senior leaders, host discovery roundtable sessions, analyze the data, generate the insights, and create a roadmap to share with executive advisors and sponsors to include the applicable deliverables. Some examples are the following: business case training, strategic plan development, unconscious bias coaching circles, employee/business resource group leader training and coaching, and training on performance capacity plans that connect diversity and inclusion with business goals.

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Unconscious Bias Immersion Program

A five-part immersion that helps individuals and leaders successfully transition from awareness to accountability.

Deliverables - Prework: Unconscious Bias Assessments and Videos

Deliverables - 1:1 Coaching with an S2P Certified Coach on the Unconscious Bias Assessments' Reports and Videos

Deliverables - 1.5 hours Unconscious Bias Roundtable facilitated by an S2P Certified Lead Facilitator and a Team of S2P Certified Coaches

Part 4: ACTION
Deliverables - 1:1 Coaching with an S2P Certified Coach to develop an Action Plan

Deliverables: Engagement of the participants' direct supervisor for continuous support and reinforcement and follow up by the participants S2P Certified Coach

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Inclusion and Engagement Coaching

Includes pre-work. Participants will be asked to complete 3 surveys on Age, Gender, and Race using a widely distributed Harvard tool that is the industry standard for assessing unconscious bias. Designed for a one individual, this session led by a SERVE2PERFORM certified executive coach, will help guide you as you explore your individual unconscious bias and create an action plan that will include at least one thing you will do differently and at least one think you will do to foster inclusion.

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Pace Setter

Module 7 of SERVE2PERFORM's Service Based Leadership Immersion

This program is designed to help participants achieve speed and efficiency through strategic planning. Having a sense of urgency has direct implications for the performance of individuals and organizations, regardless of their industry.

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Leadership Presence

This program includes a training and a process designed to help emerging and tenured leaders acquire and develop essential leadership attributes. Participants will receive a methodology and a set of strategies to sustain their continuous growth and development.

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Relationship Management

This program is designed to teach individuals how to manage their relationships strategically. Participants will learn S2P’s relationship management methodology and S2P’s sources of influence (acquaintance, ally, and advocate) and the roles and expectations of each. The capstone of the program is a personal relationship inventory and a relationship management plan.

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ERG Leader Onboarding and Coaching

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ERG Sponsor Onboarding & Coaching

90 minutes | $500

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Change Leadership

This program is designed to help participants anticipate, influence, and facilitate change. Participants will learn why change is important and why they’re important in making change happen. S2P's approach to change leadership is comprehensive from articulating the case for change, to stakeholder engagement, to workforce and business readiness.

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Change Management

S2P's change management service is designed to ensure all stakeholders who will be affected by the change are engaged at every level. This engagement includes helping them understand the business and personal case for the change, having the opportunity to help shape the change readiness strategy, and have the essential online, on demand, and onsite resources needed to help them champion and adopt the change.

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ERG Strategic Planning

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30 min Leadership Coaching

30 min | $75

Customized leadership coaching to the client's needs, goals, and aspirations.

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60 min Leadership Coaching

60 min | $150

Customized leadership coaching to the client's needs, goals, and aspirations.

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30 min Executive Coaching

30 min | $150

Customized executive coaching focusing on the individual's executive goals and growth opportunities.

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60 min Executive Coaching

60 min | $300

Customized executive coaching focusing on the individual's executive goals and growth opportunities.

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Preparing for Work in a Post-COVID World

Hello, as a Partner at SERVE2PERFORM, I’m constantly looking for trends in the marketplace affecting leaders and employees. Just like you, I’m getting my information from everywhere; print media, digital media, news casts, colleagues, and even friends and family.

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Societal and Workplace Shifts

It’s been a great week at GPA as we engaged professionals across multiple industries throughout the nation and abroad in our Free online training on Remote Working. We’ve learned a lot from the participants of our sessions on the challenges they are facing with transitioning to working from home.

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